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Privacy Policy

Khela baji's Privacy Policy — Your data is our responsibility

When you use khela baji, keeping your personal data secure is our top priority. This privacy policy clearly explains how your data is collected, used, and stored.

Last updated: January 2026

SSL Protection

All data is encrypted

Data Never Sold

No Third-Party Sharing

Your Control

Right to Delete Your Data

Cookie Transparency

Cookie Policy Overview

KYC Verification

Secure Identity Verification

Written in Bengali

In plain language

Table of Contents

Introduction

Your privacy is our highest priority at khela baji. We believe every user's personal data belongs to them, and protecting it is our core responsibility. This privacy policy is fully transparent about what information is collected when you use the khela baji platform, why it is collected, and how it is kept secure.

This policy applies to the khela baji website, mobile app, and all other digital services. By using our platform, you are considered to have agreed to this privacy policy. Please read it carefully in full.

In brief: We only collect necessary information, never sell it to third parties without your consent, and always use internationally standard encryption.

What Information We Collect

Khela baji collects two types of information from you — details you provide directly, and data gathered automatically while you use the platform. Full details are outlined below.

Types of Data Example Reason for collection
Identity Information Full name, date of birth, national identity card number Account Verification & KYC Process
Contact Information Email address, mobile number Account Security & Notifications
Financial Information Mobile banking number, bank account details Deposit & Withdrawal Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Gaming Activity Game history, bet amounts, win/loss records Responsible Gaming Monitoring
Cookies & Usage Data Page visits, click patterns, session duration Improving Your Experience

How Data Is Collected

Your information may be collected in several ways. khela baji discloses these methods with full transparency so you remain completely informed.

At Registration

Information you provide when opening an account — such as your name, email address, and mobile number — is collected directly.

Transaction time

Payment information is securely collected and verified during deposit and withdrawal transactions.

Automatically

Certain information is collected automatically while using the platform through cookies, log files, and tracking technologies.

KYC Verification Period

A copy of your national identity card or passport may be requested to verify your identity.

How Your Information Is Used

Khela baji uses your collected information solely for specific, legitimate purposes. We never use your data in ways that are unnecessary or unjustified.

  • Account Management: To create, verify, and manage your account.
  • Transaction Processing: To process deposits and withdrawals quickly and securely.
  • Ensuring Security: To prevent fraud, money laundering, and cyberattacks.
  • Responsible Gaming: To detect unusual gaming patterns and provide assistance when needed.
  • Customer Support: To resolve your issues quickly and effectively.
  • Relevant Offers: To send you promotional and bonus offers based on your preferences (subject to your consent).
  • Legal Obligations: To comply with applicable local laws and meet the requirements of regulatory authorities.
  • Platform Improvements: To analyze usage data and improve the user experience.
Important: We never sell or rent your information to third-party advertisers.

Data Sharing Policy

Khela baji's clear policy is this — your personal information will never be sold, rented, or shared inappropriately. However, limited information may be shared in certain specific circumstances.

When Information May Be Shared

  • Payment Processors: Only the necessary information is shared with our trusted payment partners to complete transactions.
  • Technology Partners: Trusted technology companies that support platform operations, all bound by strict confidentiality agreements.
  • Legal Obligations: In response to a valid order or request from a court or government authority.
  • Fraud Prevention: Limited data verification against international anti-fraud databases.
Our clear commitment: Your information will never be transferred to third parties, including advertising companies, data brokers, or any entity for commercial purposes.

Data Protection

Khela baji uses multiple layers of security to keep your data protected. We always apply internationally recognized cybersecurity technology.

SSL/TLS Encryption

All data transmissions are secured with 256-bit SSL encryption. No information is sent over open channels.

Secure servers

Your data is stored on firewall-protected servers and is regularly audited to prevent unauthorized access.

Two-Factor Verification

Enabling two-factor authentication (2FA) when logging into your account adds an extra layer of security.

Real-Time Monitoring

Automated 24/7 security monitoring is in place to detect any suspicious activity.

Your Role: Keep your password strong, never share it with anyone, and avoid logging in on public Wi-Fi. Security is a two-way effort.

Cookie Policy

Cookies are used when you visit the khela baji website and app. Cookies are small data files stored on your device that help enhance your experience.

Cookie Types

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring core functionality. Without them, the platform will not work.
  • Performance Cookies: Used to analyze how you use the platform in order to improve our services.
  • Preference Cookies: Helps remember your language preference, theme, and other settings.
  • Analytics Cookies: To analyze overall usage patterns, based entirely on anonymized data.

You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not function properly.

Your Rights

You have several important rights regarding your personal information on khela baji. We respect these rights in full.

Right to Access Your Data

You have the right to know what information we hold about you. Contact our support team and we will provide it within 30 days.

Right to Rectification

You have the right to correct any inaccurate information about you. This can be done through your account settings or by contacting support.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted. Data is removed after a set period following account closure.

Right to Object to Processing

You have the right to object to marketing communications or specific types of data processing.

To exercise any of these rights, please contact our support team. We are always ready to help.

Data Retention Period

Khela baji does not retain your data indefinitely. We only keep your information for as long as it is necessary or required by legal obligations.

Retention period

  • Active account data: All data is retained for as long as the account remains active.
  • After Account Closure: Upon account closure, core account data is deleted after 12 months.
  • Transaction Records: Transaction data may be retained for up to 5 years due to legal obligations.
  • KYC Documents: Even after account closure, data may be retained for up to 5 years for security and legal compliance purposes.
  • Backup Data: Some data may be retained for a specified period in security backup systems.
Please Note: Once this period has passed, your data will be permanently and securely deleted. It cannot be recovered by any means after that point.

Protection of Minors

The minimum age to participate on khela baji is strictly 18. We take the protection of minors extremely seriously and make absolutely no exceptions.

  • Age is verified at registration and confirmed with a national identity card.
  • If a minor is identified, the account will be suspended immediately.
  • Upon request from a guardian, any account data belonging to a minor will be deleted.
  • A dedicated support framework is in place for parents and guardians.
For Parents: Please monitor your child's online activity and keep parental controls active on their devices. Protecting your child starts with your awareness.

Policy Updates

We may update this Privacy Policy from time to time to reflect improvements to the khela baji platform and to keep up with evolving legal requirements. You will be notified of any significant changes.

  • Prior Notice: You will be notified at least 30 days before any major changes take effect.
  • Updates to This Page: Updated policies will be reflected directly on this page, with the last updated date revised accordingly.
  • Email Notifications: You will be notified at your registered email about any important changes.
  • Your Consent: Continued use of the platform after major changes take effect will be considered your acceptance of the updated policy.
Tip: It is good practice to visit this page regularly to check for any updates to the Privacy Policy. Staying informed is the first step to staying protected.

Frequently Asked Questions (FAQ)

No, khela baji never sells, rents, or shares your personal information with third parties for commercial purposes. Only limited data is shared where necessary for payment processing and legal obligations.

Upon account closure, core account data is permanently deleted after 12 months. However, transaction records and KYC documents may be retained for up to 5 years due to legal obligations.

You can disable cookies in your browser settings. Disabling essential cookies may cause login and core functionality to not work properly. Turning off performance and analytics cookies may result in a slightly reduced experience, but the platform will remain usable.

You can contact our support team to request access to all your data. Once your request is received, we will provide all relevant information within 30 days.

Yes, the khela baji privacy policy is written entirely in Bengali so that users in Bangladesh can understand it with ease. If any part is unclear, our support team is available via live chat to help.

When the Privacy Policy is updated, a notification will be sent to your registered email and the last updated date on this page will change. You will be informed at least 30 days before any major changes take effect.

Start Safe Gaming Today

Your privacy is always protected at khela baji. Join now and enjoy your games with complete peace of mind.

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